The Simple Truths of Service Inspired by Johnny the Bagger
More Customer Testimonials
“ I was so taken that I almost demanded a friend of mine to read it… you and Johnny have made a difference.”
- Carolyn B. Perry, 2003-2004 NED Governor
“I have read many books on service and the like and been to plenty of sales seminars. None of which have touched me nearly as much as this little book… This little book changed my outlook.”
- Dave Held, Pella Window and Doors, St. Louis
“I think your work is fantastic and keep spreading the good word and I will also do the same. Thank you.”
- Nick Bermensolo, HOK SVE, Nashville
“Your book 'The Simple Truths of Service' was given to me by a co-worker and it has inspired me so much.”
- Andrew C. Wiser, Management Development Facilitator, Wal-Mart Inc.
“Johnny the Bagger’s story was a perfect way to illustrate that each of the Store Managers can make a difference for their customers. You reminded the managers that good customer service is a choice.”
- Marianne Scaffidi, Director, Training & Development, Swarovski North America Limited
“This story will grab your heart and get your creative juices flowing on ways to create ‘customer enthusiasm’ in your organization.”
- Foodservice Workforce Solutions website, www.foodservicesolutions.com
“This video and book will grab your heart, and not let go. It was the perfect way to kick off our company meeting!”
- Tom Ziglar, CEO, Ziglar True Performance
“Barbara's book, ‘The Simple Truths of Service – Inspired by Johnny the Bagger’ is am easy book to read and one of the finest books ever written on the subject. It should be required reading for anyone that deals with other people...in other words, everyone.”
- Dave Gorden, CSP, Speaker Hall of Fame President,
National Speakers Association 1999-2000